1. Information We Collect

When you visit our website, place an order, create a customer account, contact customer service or otherwise interact with our store, we may collect information needed to provide our services.

• Name, email address, telephone number and billing or shipping address.
• Order details, purchase history, returns and transaction information.
• Device, browser, IP address and website interaction information.
• Messages, photographs, videos or other information submitted to customer support.
• Marketing preferences and information collected through cookies or similar technologies.

2. How We Use Your Information

Collected information may be used to:

• Process payments, fulfill orders and arrange delivery.
• Provide order confirmations, shipment updates and customer support.
• Manage returns, refunds, replacements and reported product issues.
• Improve website functionality, products and the shopping experience.
• Prevent fraud, misuse, unauthorized transactions and security incidents.
• Meet legal, regulatory, accounting and operational requirements.
• Send marketing communications where permitted and where consent is provided.

3. Payment Information Security

Payment transactions are processed through Shopify and applicable third-party payment providers. Calverisio™ does not directly store complete credit card numbers or full payment credentials on its own servers.

Payment providers may collect and process information according to their own privacy policies, security standards and legal obligations.

4. Sharing of Information

We may share information only when reasonably necessary to operate our store, complete transactions or meet legal obligations, including with:

• Shopify, payment processors and fraud-prevention providers.
• Shipping carriers, warehouses and fulfillment partners.
• Website hosting, analytics and technical service providers.
• Customer service, communication and email service providers.
• Professional advisers, regulators or authorities where legally required.

We do not sell personal information for direct monetary payment.

5. Cookies & Website Technologies

Our website may use cookies, pixels, local storage and similar technologies to remember preferences, maintain shopping-cart functions, improve performance, understand website traffic, prevent fraud and support relevant marketing activities.

Browser settings may allow you to block or delete certain cookies. Disabling necessary cookies may affect website functionality, checkout or account features.

6. Data Retention & Security

Personal information is retained for as long as reasonably necessary to fulfill the purposes described in this Policy, maintain transaction records, resolve disputes and comply with legal, tax, accounting or regulatory requirements.

We use reasonable administrative, technical and organizational measures to protect information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. International Processing

Our business, Shopify and service providers may process information in countries or regions outside your location. Where required, appropriate safeguards are used according to applicable data-protection requirements.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the right to request access to, correction of or deletion of certain personal information, or to object to or restrict certain processing.

You may also withdraw marketing consent or unsubscribe by using the instructions included in an applicable communication. Identity verification may be required before completing a request.

9. Children’s Privacy

Our store is not intended for children who are not legally able to enter into online purchase transactions. We do not knowingly collect personal information from children in violation of applicable law.

10. Policy Updates & Contact

We may update this Privacy Policy to reflect operational, legal or regulatory changes. The updated version will be posted on calverisio.com with a revised update date.

Questions or privacy requests may be submitted through the contact details below.