Email Support
Contact Us
Calverisio™ · Customer Support
Contact Us
Need help with a Calverisio™ fitness or sports recovery product, an existing order, shipping, tracking, a return, a refund, payment, product setup, care information, or another purchase-related matter? Our customer support team is here to assist.
◎
Official Website
☎
Customer Service Phone
◷
Customer Service Hours
8:00 AM–10:00 PM
China Standard Time, UTC+8
Questions About an Existing Order
When contacting us about an existing order, please include your order number and the email address used during checkout.
Providing these details helps our team locate your purchase and review your request more efficiently.
Questions About a Calverisio™ Product
If you need help understanding a product, checking dimensions, reviewing resistance levels, learning about setup or everyday use, or choosing a fitness and recovery accessory, contact our support team.
Where possible, include the exact product name or a link to the product page.
Helpful Information to Include
Product name, intended activity, preferred resistance or support level, a clear description of your question, and relevant photographs.
Train, Stretch & Recover with Confidence
Calverisio™ focuses on practical fitness and sports recovery essentials designed to support home workouts, mobility routines, strength training, stretching, and post-exercise recovery.
- Resistance Bands — for strength, mobility, warm-up, and controlled resistance exercises.
- Yoga Accessories — support for yoga, balance, flexibility, and floor-based movement routines.
- Stretching Equipment — tools for controlled stretching and everyday mobility work.
- Foam Rollers — recovery accessories for post-workout rolling and muscle-care routines.
- Massage Balls — compact tools for focused pressure and localized recovery.
- Sports Storage Bags — storage for workout accessories, recovery tools, and portable training gear.
- Grip Strengtheners — resistance tools for hand, finger, wrist, and forearm training.
Damaged, Defective, Incomplete or Incorrect Orders
If an item arrives damaged, defective, incomplete, incorrect, or materially different from its product description, contact us promptly.
Please include:
- Your order number.
- A clear description of the issue.
- Relevant photographs or videos.
- Photographs of the product, packaging, accessories, components, or shipping label where applicable.
After review, our team will provide the appropriate next steps based on the circumstances of your request.
Product Setup, Use & Safety Questions
Fitness and sports recovery products may have different setup, resistance, maintenance, positioning, and use requirements.
Review all product information before use. Inspect the product regularly, use it only as intended, and stop exercising if you experience unusual pain or discomfort.
For Faster Product Support
Tell us which product you are using, the planned activity, the assistance you need, and include a clear photograph where helpful.
Before Returning an Item
Please contact our customer support team before sending merchandise back.
Do not automatically send returns to our registered business address.
Once a return request has been reviewed, customer support will provide the applicable instructions and return destination.
Customer Service Hours
Calverisio™ customer service is available from 8:00 AM–10:00 PM (China Standard Time, UTC+8).
You may also email us outside these hours. Customer inquiries will be reviewed during customer service operating hours.
Help Us Review Your Request Faster
Providing complete information in your first message can help our team understand your request more efficiently.
- Include your order number when discussing an order.
- Use the same email address used during checkout where possible.
- Include clear photos when reporting damage, missing components, setup questions, or product concerns.
- Include the exact product name or product-page link.
- Clearly describe the issue, intended activity, and assistance needed.
Official Business Details
Company & Contact Information
Official company and customer service information for Calverisio™.
- Legal Company Name
- Shenzhen Xiong Chuangchuang Technology Co., Ltd.
- Legal Representative
- Ding Meihong
- Unified Social Credit Code
- 91440300MAEFYK5T57
- Customer Service Phone
- +86 182 0755 3587
- Customer Service Hours
- 8:00 AM–10:00 PM (China Standard Time, UTC+8)
- Registered Business Address
- Room 103, No. 8 Wanxiao Industrial Park, Qingnian East Road, Langxin Community, Shiyan Subdistrict, Bao’an District, Shenzhen, Guangdong, China
Calverisio™ is owned and operated by
Shenzhen Xiong Chuangchuang Technology Co., Ltd.
Planning a Return?
Contact us before sending merchandise. Our registered business address is not automatically the return warehouse address. Applicable return instructions and the correct destination will be provided by customer support.